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31 January 2018


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The 2018 West Country Tourism Conference will be on 7 & 8 February 2018 alongside the Source Trade Show at Westpoint, just east of Exeter.

There will again be an exciting programme with different themes for each of the two days. Speakers and topics  include  the following:


  • Geoff Ramm - after his top rating last year, Geoff will be returning to take 'Celebrity Service' to yet higher levels  (Watch Geoff's short video message HERE)
  • Katie Davies from Moors Valley Country Park will share her experiences on making the award-winning attraction more inclusive & accessible
  • Trend Setters & Go Getters - Pete and Helen from Clockwork Marketing will lead an inspirational tour of the trends they’re seeing in the hospitality industry, along with top tips on how to make the most of them
  • 'Benchmarking and continuous improvement' will be the topic of Deborah Heather from Quality in Tourism
  • Nigel Ponsford of SWW Business will share tips on conserving water
  • Employee or worker: An Uber difficult question? (The gig economy – impact on employment status in the tourism industry) - from Terry Falcão of Stephens Scown solicitors
  • Inspiring and engaging the next generation - Gemma Edmonds, Springboard
  • Offering placements to students - an update from Plymouth University


  • Profit, OTAs and the booking mix, facilitated by Alison Northfield of Revenue by Design - with presentations and input from Booking.comeviivo and Clockwork Marketing
  • Marketing insights & VisitEngland marketing plans - Anke Monestel, VisitEngland
  • Cutting edge digital priorities - Kate Doodson, Cosmic
  • Engaging consumers through Virtual Reality - Gareth Allen, Soundview
  • Making Strides in the USA -  the award winning founder of Alison Howell's Foot Trails will share her story on breaking into the US market
  • The Multi-Million-Pound Giveaway! and the new data laws - Thomas Chartres-Moore, Stephens Scown solicitors
  • 'The new Visit Devon' - news and future plans, VisitDevon community interest company

The conference commences each day with Registration and welcome drinks from 9.30am, with presentations from 10am. It will close at approximately 1.30pm followed by sandwich lunch & networking. The full programme can be seen HERE.

Click here for PRICE information and BOOKING

Follow the event on Twitter at @WCTConf and Facebook HERE

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